✏️ Modification request. Once your order is confirmed, it is immediately sent to our logistics partner for preparation. It is therefore no longer possible to modify it (delivery address, products, or embroidery). 👉 However, if your order contains on

&#x270F;&#xFE0F; Modification requestOnce your order is confirmed, it is immediately sent to our logistics partner for preparation.It is therefore no longer possible to modify it (delivery address, products, or embroidery).&#x1F449; However, if your order contains one or more pre-order items, a modification may sometimes be possible. In this case, please contact our customer service team as soon as possible at (<a href="mailto:bonjour@leslipfrancais.fr">bonjour@leslipfrancais.fr</a>) &#x274C; Cancellation requestFor the same reasons, we are unfortunately unable to cancel an order once it has been confirmed, as it is usually already being prepared.&#x1F449; If your order includes one or more pre-order items, cancellation may sometimes be possible. Please contact our customer service team as soon as possible at (<a href="mailto:bonjour@leslipfrancais.fr">bonjour@leslipfrancais.fr</a>). If your order does not contain any pre-order items, no cancellation can be made.Once you receive your order, you will still be able to return it (free of charge from France, excluding refunds) by following the dedicated procedure in your customer account.You have 30 days after receipt to make your return. <hr> <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">How to make a return? <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://aide.leslipfrancais.fr/en-US/how-to-return-your-order-1963364">Click here</a><a href="https://aide.leslipfrancais.fr/fr-FR/comment-faire-un-retour-466505">.</a>

Can I change or cancel my order ?

If an issue occurs with an item you have received, please contact our customer service team as soon as possible at bonjour@leslipfrancais.fr. To help us assist you quickly, please provide:. This information will allow us to determine whether it may b

If an issue occurs with an item you have received, please contact our customer service team as soon as possible at <a data-start="115" data-end="140" rel="noopener">bonjour@leslipfrancais.fr.</a>To help us assist you quickly, please provide:<ul><li data-section-id="28rykf" data-start="191" data-end="222" id="isPasted" style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">your order reference number</li><li data-section-id="1i9j4kr" data-start="223" data-end="255" style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">photos of the item concerned</li><li data-section-id="12wghpn" data-start="256" data-end="305" style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">the care conditions used (washing and drying)</li><li data-section-id="9kghmo" data-start="306" data-end="361" style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">the place of purchase (website, store, or retailer)</li></ul>This information will allow us to determine whether it may be a manufacturing defect and to find the best possible solution for you.

Is your item defective?

📦 Delivery times:. Orders are usually prepared and shipped within 48 hours after confirmation, excluding weekends, public holidays, and the end-of-year holiday period. If your order is placed before midday on a working day, it may be shipped the sam

&#x1F4E6; Delivery times:Orders are usually prepared and shipped within 48 hours after confirmation, excluding weekends, public holidays, and the end-of-year holiday period.If your order is placed before midday on a working day, it may be shipped the same day. During busy periods, preparation may take 48 to 72 hours.Once your order has been shipped, you will receive an email with a tracking number so you can follow your parcel&#x2019;s journey.<span style="background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; font-family: Arial, Helvetica, sans-serif; font-size: 14px;">&#x26A0;&#xFE0F;Please note: delivery times differ if your order contains a pre-order item:&#xA0;<a href="https://aide.leslipfrancais.fr/en-US/my-item-is-on-pre-order-474753">Click here for more information.</a> &#x1FAA1;For personalised / embroidered products:Please allow a few extra days for your order to be prepared, as time is needed to complete the embroidery. This timeframe may vary depending on the period (longer during Christmas, for example) and is indicated in your basket under the product.&#x26A0;&#xFE0F; The standard delivery times do not apply to embroidered items, as preparation may take up to 4 working days. &#x1F69A; Delivery methods and fees:Standard delivery in mainland France is free for orders over &#x20AC;90 when delivered to a Mondial Relay pickup point.We also offer several other delivery options, with varying fees depending on the method chosen and the destination.<table style="width: 100%;" id="isPasted"><thead><tr><th colspan="4" style="background-color: rgb(8, 11, 98); width: 99.7832%;"><div style="text-align: center;">Delivery within mainland France</div></th></tr></thead><tbody><tr><td style="width: 35.3721%; background-color: rgb(8, 11, 98); text-align: center; vertical-align: middle;">Delivery type</td><td style="width: 12.5355%; background-color: rgb(8, 11, 98); vertical-align: middle;"><div style="text-align: center;">Delivery threshold</div></td><td style="width: 21.0983%; text-align: center; background-color: rgb(8, 11, 98); vertical-align: middle;">Delivery fee</td><td style="width: 31.4758%; text-align: center; background-color: rgb(8, 11, 98); vertical-align: middle;">Delivery time</td></tr><tr><td style="width: 35.3721%; vertical-align: middle;"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Home delivery - Colissimo </td><td style="width: 12.5355%; vertical-align: middle;">&#xA0;</td><td style="width: 21.0983%; text-align: center; vertical-align: middle;"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">6,95&#xA0;&#x20AC;&#xA0;</td><td style="width: 31.4758%; text-align: center; vertical-align: middle;"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">2 to&#xA0;3 working days </td></tr><tr><td style="width: 35.3721%; vertical-align: middle;"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Home delivery - Colis priv&#xE9;</td><td style="width: 12.5355%; vertical-align: middle;"><div style="text-align: center;">&#xA0; &#xA0;110 &#x20AC;</div></td><td style="width: 21.0983%; text-align: center; vertical-align: middle;"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">5,95 &#x20AC;</td><td style="width: 31.4758%; text-align: center; vertical-align: middle;"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">2 to 3 working&#xA0;days</td></tr><tr><td style="width: 35.3721%; vertical-align: middle;"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Delivery to a pick up point - Mondial Relay</td><td style="width: 12.5355%; vertical-align: middle;"><div style="text-align: center;">&#xA0; &#xA0;90 &#x20AC;</div></td><td style="width: 21.0983%; text-align: center; vertical-align: middle;">3,70 &#x20AC;</td><td style="width: 31.4758%; text-align: center; vertical-align: middle;"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">3 to 4&#xA0;working days</td></tr><tr><td style="width: 35.3721%; vertical-align: middle;"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Express delivery with Chronopost</td><td style="width: 12.5355%; vertical-align: middle;"> </td><td style="width: 21.0983%; text-align: center; vertical-align: middle;">9,95&#x2009;&#x20AC;</td><td style="width: 31.4758%; text-align: center; vertical-align: middle;">48 H&#xA0;</td></tr><tr><td style="width: 35.3721%; vertical-align: middle;">Delivery to Le Slip Fran&#xE7;ais store</td><td style="width: 12.5355%; vertical-align: middle;"> </td><td style="width: 21.0983%; text-align: center; vertical-align: middle;"><div style="text-align: center; line-height: 1;">Free</div></td><td style="width: 31.4758%; text-align: center; vertical-align: middle;">&#xA0;3 to 8 days</td></tr></tbody></table> International Delivery:<table style="width: 100%;" id="isPasted"><thead><tr><th style="width: 23.3236%; background-color: rgb(8, 11, 98);"><div data-empty="true" style="text-align: center;">Zone</div></th><th style="width: 29.2517%; background-color: rgb(8, 11, 98);"><div style="text-align: center;">Standard (Chronopost/DHL)</div></th><th style="width: 29.932%; background-color: rgb(8, 11, 98);"><div style="text-align: center;">Free Delivery starts from</div></th><th style="width: 17.4927%; background-color: rgb(8, 11, 98);"><div style="text-align: center;">Return fee</div></th></tr></thead><tbody><tr><td style="width: 23.3236%;"><div style="text-align: center;">Zone 1*</div></td><td style="width: 29.2517%;"><div style="text-align: center;">5 &#x20AC;&#xA0;</div></td><td style="width: 29.932%;"><div style="text-align: center;">100 &#x20AC;&#xA0;</div></td><td style="width: 17.4927%;"><div style="text-align: center;">5 &#x20AC;</div></td></tr><tr><td style="width: 23.3236%;"><div style="text-align: center;">Zone 2*</div></td><td style="width: 29.2517%;"><div style="text-align: center;">CHF 5 - 10 / &#xA3; 5-10&#xA0;</div></td><td style="width: 29.932%;"><div style="text-align: center;">CHF 100 / &#xA3;100&#xA0;</div></td><td style="width: 17.4927%;"><div style="text-align: center;">CHF 5 / &#xA3;5&#xA0;</div></td></tr><tr><td style="width: 23.3236%;"><div style="text-align: center;">Zone 3*</div></td><td style="width: 29.2517%;"><div style="text-align: center;">15 &#x20AC;&#xA0;</div></td><td style="width: 29.932%;"><div style="text-align: center;">150 $ / &#x20AC;&#xA0;</div></td><td style="width: 17.4927%;"><div style="text-align: center;">15 &#x20AC;&#xA0;</div></td></tr></tbody></table> Zone 1*: Austria, Belgium, Germany, Luxembourg, Netherlands, Spain, Bulgaria, Finland, Lithuania, Slovakia, Croatia, Greece, Malta, Slovenia, Cyprus, Hungary, Monaco, Sweden, Czech Republic, Ireland, Poland, Denmark, Italy, Portugal, Estonia, Latvia, RomaniaZone 2*: Switzerland (Standard CHF 5, Express DHL CHF 10), United Kingdom (Standard &#xA3;5, Express DHL &#xA3;10)Zone 3*: R&#xE9;union, Outside the EU &amp; Rest of the World: United States, Canada, Australia, Japan, Brazil, Albania, Morocco, etc.For deliveries outside the European Union, including Switzerland, customs fees may apply and are the responsibility of the customer....&#xA0;For deliveries outside the European Union, including Switzerland, customs duties may be applied and are the responsibility of the customer.

Time and delivery rates

Invoices are never included in parcels. You can easily download them from your order confirmation email using the clickable link provided. They are also available at any time in your customer account for quick and easy access.

Invoices are never included in parcels.You can easily download them from your order confirmation email using the clickable link provided.They are also available at any time in your customer account for quick and easy access.<section dir="auto" data-turn-id="request-69e5e1e7-3f9c-8329-8e74-aa7364b94cb6-24" data-testid="conversation-turn-86" data-scroll-anchor="false" data-turn="assistant" id="isPasted"><div data-message-author-role="assistant" data-message-id="230be646-9294-4395-bb18-420592fbc78f" dir="auto" data-message-model-slug="gpt-5-3" data-turn-start-message="true" tabindex="0"> </div></section> <hr>

The invoice for my order

😃 To order one of our Made in France items, follow these step-by-step instructions :. 1- Choose your product: select the item you like, then click on your size. Next, click the “Add to cart” button. 2 - Go to your cart: once you’ve selected your ite

&#x1F603; To order one of our Made in France items, follow these step-by-step instructions :1- Choose your product: select the item you like, then click on your size. Next, click the&#xA0;&#x201C;Add to cart&#x201D; button.2 -&#xA0;Go to your cart: once you&#x2019;ve selected your items, click on the cart icon at the top of the page to view a summary of your selection.3 -&#xA0;Create an account or log in:If this is your first order, you will need to enter your email address and fill in your personal details (first name, last name, password).If you already have an account, simply enter your email address and password.&#x26A0;&#xFE0F;Make sure to check your email address before confirming your order so you can receive all updates (confirmation, tracking, etc.) 4 -&#xA0;Enter your addresses: clearly provide your delivery address (where the parcel will be sent) and your billing address.5 -&#xA0;Choose your delivery method: select the option that suits you best (e.g. home delivery or pickup point).6 -&#xA0;Choose your payment method.7 -&#xA0;Review and confirm: carefully check all the information, then click &#x201C;Confirm my order&#x201D;. Once your order is completed, you will receive a confirmation email within the next 2 minutes with all the details.<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#x1F4CC; Please note: the email may sometimes end up in your spam folder!

How to place an order ?

Le Slip Français

All the answers to your questions: how to modify or cancel an order, handle a defective item, check delivery times and shipping costs, download your invoice, or learn how to place an order.

Other questions

Can I change or cancel my order ?

Is your item defective?

Time and delivery rates

The invoice for my order

How to place an order ?