My return doesn’t seem to have been delivered — what should I do?Updated a day ago

If your return has not yet been delivered to our warehouse, please check the status of your parcel using the tracking number provided at the time of shipment.

In case of any issue or extended delay, please contact our customer service team and include your order number as well as the details of your return.

Our team is available Monday to Friday, from 10am to 6pm, by email at:
bonjour@leslipfrançais.fr

⚠️ Your return will be processed within 15 working days from the date it is received at our warehouse.

To learn more about the return process, click here.

If you purchased from a partner, please contact us directly via the platform’s dedicated space (Veepee, Galeries Lafayette, etc.).