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Track my order
Where is my order ?
To check the status of your order, all you need to do is log into your customer account. There are two possible options of the order status : Processed or Not porcessed. If your order is "Processed" :. This means that your order is ready and has been
Nothing is showing up in your order tracking ...
If nothing shows up in your order tracking, don’t worry. 😊. Once you receive the email confirming your order has been shipped, rest assured it has already left our warehouse!. In fact, by clicking on your tracking number, you can see that the shipme
One or more items are missing from my order.
We are deeply sorry if there has been an issue with the preparation of your order. To help us resolve this prompty with our logistics team, we invite you to send us an email at [email protected] or use our contact form and let us know exactly
My item is on pre-order
If, at the time of order confirmation, one of your products is marked as Pre-order, rest assured that it will be delivered very soon. The product’s availability date is shown on the product page after selecting the size. For example:. The order will