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Purchased elsewhere ? Click here.
Did you order our products on Veepee, Showroom, Choose, The Bradery, La Redoute, or another website ? Please contact the website directly for faster delivery tracking or order returns.
Bought on a partner website ? Need help ?
If you purchased one of our products through a partner website (Veepee, Galeries Lafayette, La Redoute, Showroom, Choose, The Bradery), here’s an important tip:. For any questions, returns, or requests, you’ll need to contact the customer service of
Bought our products at a large retailer ?
Thank you for your purchase !. A quick but important note : all in-store purchases must be handled directly with the store where you bought them from. For exchanges, returns, or any complaints, you will need to go to the store with your receipt.This
Did you fall in love with one of our products on Amazon?
In that case, you’ll need to contact Amazon directly for any questions regarding delivery, returns, or refunds. Amazon handles its orders from A to Z : payment, invoicing, tracking, after-sales service… everything is managed through their platform. O